HIA Lounges & Al Maha Services – Qatar Airways – Doha, Qatar

Our open positions include:
Food and Beverage Attendant – Lounge: Responsible for offering 5 Star Food and Beverage service in all premium lounges as per Qatar Airways standards and in line with the country’s customs and practice. Ensure high level of customer service is provided to Premium customers and maintain Safety, Quality and Standards with emphasis on increasing brand value at all times.
Lounge Attendant Front of House – Lounge: Assists Front of House Duty Supervisor in HIA Lounge to organize resources effectively and co-ordinate necessary activities efficiently, create a productive and risk-free operation on shift basis. To provide effective leadership and promote positive teamwork within the department which they are assigned to
Hostess – Al Maha Services (Meet & Assist) : Delivers an exceptional service in all areas of the unit in which assigned. Prepares and delivers a premium level of customer service to all internal and external customers including meeting and greeting customers at Hamad International Airport. Provides an effective operational support to the Senior Hostess and assists, motivates and inspires team members with a positive, can-do attitude.
Sales Agent – Al Maha Services (Meet & Assist) : Promote and sell Al Maha Services to walk-in customers, create bookings based on online/email requests and answer customer enquiries to achieve the assigned revenue targets within prescribed time frames. Assist the sales force in order to achieve revenue targets and deliver exceptional service to our customers inside and outside Qatar Airways along with efficiently handling day to day sales related activities following the standard procedures.

Be part of an extraordinary story
your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.

Qualifications
To be successful in these roles, you will have the following:
High School Diploma or Trade/Vocational qualification in Hospitality Management/Customer Care/Culinary Arts
Experience working in a 5-star hotel, cruise ship or airport lounge is an asset
Fluent in written and spoken English (ability to speak another language is an asset)
People focused and have experience in working for a multinational team.
Willingness to relocate to Doha, Qatar.
Well-developed social skills and have high level of versatility and flexibility to meet the varied needs and expectations of customers.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Click here to Apply Online

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